THE ACREAGE EQUIPMENT FIELD GUIDE
Attachment returns and cancellations: which costs remain?
Before ordering a heavy attachment, check what happens if the order must be canceled or the machine does not suit the intended purchase. A return window, an approval and a refund total are separate questions. These U.S. published-policy examples were checked November 7, 2026, for direct purchases shipped within the contiguous United States. They describe stated conditions, not guaranteed acceptance.
By Acreage Equipment · Reviewed November 7, 2026 · Specification research, not a field test
THE DECISION IN NUMBERS
Worked return worksheet: identify the unanswered amount
Hypothetical direct U.S. purchase situations, using policies checked November 7, 2026. No percentage is converted into dollars because the fee base is not explicit in the cited text. Freight amounts and acceptance remain unverified.
Scroll the table sideways on smaller screens.
| Hypothetical request | Published condition or deduction | Unresolved before a refund estimate |
|---|---|---|
| Woodland: eligible return initiated 29 days after shipment | 30-day initiation window; original packaging; outbound freight not refunded; return freight deducted | Item eligibility and freight amounts |
| Farmry: unused, assembled item in original packaging | 30 days from shipment; authorization; 10% non-defective restocking plus return freight | Whether assembly preserves eligibility; fee base and freight |
| Betstco: request 45 days after purchase | 60-day request window; separate 14-day receipt condition; 15% plus freight and damage deductions | Receipt deadline, fee base, inspection result and freight |
| Farmry: cancellation before shipment | 3% processing fee may apply | Whether cancellation is accepted and the actual fee base |
| Woodland: cancellation after processing but before departure | Refund wording and processing-stage cancellation limitation coexist | Whether the seller can still cancel this order |
Sources for this decision table (4)
- Woodland Mills U.S. return policy — ship-date window, packaging and freight ↗
- Woodland Mills terms — cancellation wording before warehouse departure versus processing ↗
- Farmry return and refund policy — unused state, authorization, fees and shipment-stage cancellation ↗
- Betstco shipping and returns — purchase-date request window, receipt condition and deductions ↗
Record the starting event for every deadline
Woodland’s policy requires initiating an eligible return within 30 days of shipment. Farmry also uses a 30-day shipment-based window. Betstco asks for a return request within 60 days of purchase and separately says the item must be received within 14 days. Its retrieved wording does not identify what starts that second period. Ask for an exact receipt deadline in the authorization rather than assuming delivery starts every clock or that requesting a return completes the process.
Ask about assembly before changing the item’s condition
Farmry requires an unused item in original condition with all original packaging and accessories. Woodland requires original packaging and excludes used accessories. Betstco inspects whether the returned item matches its shipped condition. None of those short summaries resolves every assembled-but-unrun attachment. Before unpacking changes matter, ask how assembly, fitted parts, added fluids or discarded packaging affect eligibility. Describe the actual condition; unused and unassembled should not be treated as synonyms without the seller’s answer.
Distinguish a cancellation request from a completed cancellation
Woodland’s terms say orders canceled before leaving the warehouse are fully refundable, but the next section says cancellation may become unavailable after processing begins. Both statements matter. Farmry says a 3% processing fee may apply before shipment; its later section treats carrier pickup, dispatch or a bill of lading as shipment in progress. Ask for the current order status, written cancellation acceptance and deductions. A request sent before delivery does not establish that the order stopped.
Get a deduction worksheet rather than one percentage
Farmry states a 10% restocking fee and customer-paid return freight for non-defective returns. Betstco lists 15% restocking, full return shipping and damage deductions. Woodland makes original freight non-refundable and deducts return shipping. A percentage does not establish the dollar total when its calculation base, freight and condition deductions are unresolved. Ask whether the percentage uses merchandise price, discounted price or another amount, and request each deduction in dollars before comparing the alternatives.
Keep a defect claim separate from a change of mind
Farmry publishes different treatment for approved defective, damaged or incorrectly shipped items: it covers return shipping and does not charge restocking, with photo documentation required for approval. That is not permission to label an unsuitable purchase defective. Provide the actual issue and ask which process applies. A shipping-damage report, warranty request and ordinary return can require different information, so a fee shown for one situation should not be copied into another.
Obtain instructions and confirm what remains unknown
Farmry requires written authorization before shipment back; Betstco says unauthorized returns are not processed. Obtain the destination, required contents, packaging expectations and receipt deadline through the seller’s process. An after-shipment refusal can also involve costs beyond a normal return under Farmry’s published terms. In the worksheet below, unknown means an amount or condition still needs confirmation. It does not mean free shipping, a waived fee or an approved refund.
Take these questions with you.
- Which date starts each request or receipt window, and will you give the authorized receipt deadline in writing?
- Does this exact assembled-but-unused condition qualify, and which packaging, parts and accessories must be returned?
- What are the cancellation or restocking fee base, both freight amounts, any condition deductions and the resulting refund estimate?
Keep these questions with your exact tractor and attachment details.
Use these questions in my seller briefFOLLOW THE NUMBERS
Sources & documentation
Research record reviewed November 7, 2026. Confirm the current manual and the exact revision supplied with your machine.
- Woodland Mills U.S. return policy — ship-date window, packaging and freight
- Woodland Mills terms — cancellation wording before warehouse departure versus processing
- Farmry return and refund policy — unused state, authorization, fees and shipment-stage cancellation
- Betstco shipping and returns — purchase-date request window, receipt condition and deductions
- Farmry official product specifications
- Farmry LFS Series operator manual, Rev 1.7 — Printed pp17–18 specifications; p28 tractor stability
- Farmry flail mower comparison table — Net-weight comparison; may exclude PTO shaft
- Farmry official product specifications
- Farmry WCAP5 operator manual, Rev 1.5 — Printed pp19–20 specifications; pp30–34 driveline checks
- Woodland Mills official U.S. product page — Capacity and hydraulic infeed sections; current price
- Woodland Mills WC68 operator manual, Rev C, 28-May-2024 — Printed p9 product/shipping weights; p12 Cat 1 and PTO range; operation/setup sections
- Official current FH-BX42 product page: SKU, USD price and net/shipping references
- Official FH-BX42 series page: gravity feed and current-manual link
- Current index-linked FH-BX42 & 62 manual, printed p2 / PDF p3
- Manual still linked from product page, Revision 1-3-2018, p38
- Betstco official manual index
